Privacy Policy

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Effective Date: 26th June 2025
Lefina Pilates
Website: www.lefinapilates.co.uk
Email: hello@lefinapilates.co.uk

Lefina Pilates ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The data controller responsible for your personal data is:

Lefina Pilates
Address: Crate Tiptree, Tower Business Park, Kelvedon Road, Tiptree, Essex CO5 0LX
Email: hello@lefinapilates.co.uk

We may collect and process the following types of personal data:

a. Personal Identifiable Information (PII):

• Name
• Email address
• Phone number
• Payment information (handled securely via Stripe)
• Health or fitness information you provide during class bookings (where applicable)

b. Technical and Usage Data:

• IP address
• Device and browser type
• Website usage data via cookies and analytics tools

We collect data through:

• Our booking platform (Gymcatch)
• Payment processing (via Stripe)
• Contact forms, email correspondence, or newsletter sign-ups
• Cookies and similar technologies on our website

We use your data to:

• Book and manage your class reservations
• Process secure payments
• Communicate with you about your bookings and services
• Send updates or marketing emails (with your consent)
• Comply with legal obligations

We rely on the following lawful bases to process your data:

• Contractual obligation: To provide the services you request (e.g., booking a class)
• Consent: For marketing communications or optional data you provide
• Legal compliance: Where processing is required by law
• Legitimate interests: For business operations, such as improving our services

We only share your data with trusted third parties essential to our services:

• Gymcatch (class booking platform): https://gymcatch.com/privacy-policy
• Stripe (payment processor): https://stripe.com/gb/privacy
• Email marketing services (if used – e.g., Mailchimp)

These providers have their own privacy policies and are compliant with data protection laws.

We implement technical and organisational measures to secure your personal data. All payments are processed securely through Stripe. Access to your data is limited to staff and trusted service providers.

We retain your personal data only for as long as necessary for the purposes set out in this policy, or to comply with legal, regulatory, or accounting requirements.

You have the following rights:

• Right to access your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time (for marketing)

To exercise any of these rights, please contact us at [Insert Contact Email].

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk if you believe your data has been misused.

Our website may use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, see our [Cookie Policy] (if applicable).

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children without parental consent.

We may update this policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

For questions about this Privacy Policy or your data:

Lefina Pilates
Email: hello@lefinapilates.co.uk
Address: Crate Tiptree, Tower Business Park, Kelvedon Road, Tiptree, Essex CO5 0LX